Workflow and Approval-How it Works

For Hotel Properties:

Once you log into VScape, you’ll have access to your property only. You’ll be able to view all content loaded to your property but you won’t have full access to manage the content for that property.

When you add an image to VScape, you’ll see that it is going through regular processing and image sizing. Once completed, your image will await brand approval. This means that your image is not in syndication and has not been picked up on our feeds.

The administrator of the account will be notified that an image is awaiting approval before it can be activated. On the left hand side of the processed image in VScape you can see a red triangle with an exclamation mark within it. This indicates that the image is awaiting brand approval.

When the image is approved, it will change into the full distribution state and you will have control over the image. 

If the administrator rejects this image, the state of the image will change to a red stop sign with a slash through it, and say that it was rejected by the brand. The details tab on the far right will provide the reason why this image was rejected.

The administrator of the account will have to remove this rejected image. Brand Approval can be used for all forms of media including images, virtual tours and videos. It can be also applied to caption and category changes.

For the Corporate Approver:

When properties are loading images into VScape for brand approval, the corporate approver will be notified by email that the images or metadata are awaiting brand approval. You can then log into VScape, navigate to the corporate tree, then to the ‘Administration’ tab and then ‘brand media approval’. All media approvals must be done in the Corporate tree.

Here is where you can see all the properties that have images awaiting brand approval. Click on a property and in the bottom panel and the images will appear. Now you can approve, decline or even edit the photos if you need to change the caption or category. Images that are approved will immediately be queued for syndication to our partner channels.