Supported Software Versions

(Updated – March, 2018)

Below are the list of browsers, desktop OS, flash player and mobile devices that we currently support.  Refer back to this page on an ongoing basis for updates.

Browsers

Disclaimer: The following browsers and versions have been tested to work with Leonardo applications and viewers.  Other browsers and versions may also work but cannot be guaranteed. Using an older browser or browser not listed in the supported list may cause some of the application or viewer features to operate incorrectly.

• Internet Explorer – version 11
• Edge - version 41
• Chrome – version 64
• Firefox – version  58
• Safari – versions 11 and 10

Flash Player

• Adobe Flash Player – versions 11.6.602.180 and above

Desktop OS

• Windows XP (32 and 64 bit)
• Windows Vista (32 and 64 bit)
• Windows 7 (32 and 64 bit)
• Windows 8 (64 bit), including support for touch enabled monitors with IE11 and laptop (Lenovo IdeaPad S415 Touch)
• Windows 10 (64 bit)
• OS X El Capitan (10.11)
• OS X Sierra (10.12)
• OS X High Sierra (10.13)

Recommended Desktop Screen Resolution

• Vscape - 1024 x 768
• Vizlly - 1280 x 800
• Vizlly Website - 1366x768

Mobile Devices

Disclaimer:  The following mobile device models and OS versions have been tested to work on Leonardo mobile and tablet viewers. Due to the number of mobile devices available in the market, other models and OS versions may also work but cannot be guaranteed.

Smartphones

• iPhone - iOS 11 and 10
• Android 5.1 Lollipop (on Samsung Galaxy S6 )
• Android 6 Marshmallow (on  Motorola Nexus 6)
• Android 7 Nougat (on Motorola Nexus 6)
• Android 8 Oreo

Tablets

• iPad - iOS 11 
• Android 7 on Samsung Galaxy Tablet