If your property has purchased our Complete Setup Professional Services package – congrats! (Contact your Success Coach today if you would like to get Professional Services for your property.)
Complete Setup is Leonardo’s professional services package designed to make sure you get started on the right foot. Complete Setup includes full-service Vizlly setup for the customer who does not have the time to manage setup on their own, and wants to ensure they get up and running quickly and achieve results faster. Customers who purchase this professional services package will also be given access to online training resources to help you learn the ins and outs of Vizlly at your own pace.
You’ll enjoy the help of a dedicated Storytelling Specialist, who will conduct a consultation call with you to collect information about your property and complete the Vizlly setup. The Storytelling Specialist will create and publish stories about your property on your direct and indirect channels, giving you a solid foundation to reach and engage more customers online.
So what happens during the consultation call?
During the consultation call, your Storytelling Specialist will ask you a series of questions to help understand your story.
If you have some time before your call, give some thought to the following five questions which you’ll discuss with your Storytelling Specialist during the call:
- What are the key selling features of my property?
- What are some of the points of interest in the area that are popular amongst guests?
- What are the amenities and services that are included in the guest’s stay?
- Who are my target customer segments (business or leisure travelers, brides to be, meeting planners)?
- What are my competitive advantages? What makes my property stand out?
Is there anything I can do to prepare for Complete Setup Professional Services?
Before your Storytelling Specialist can turn your visual content into compelling stories, we’ll need you to upload your media to Vizlly. To expedite the turnaround time of your project, it would be great if you could upload your property’s visual content (photos, videos, and virtual tours) to Vizlly before the call. For inspiration on what to upload, here is a quick reference media guide to help ensure that your property looks great online.
Having this completed prior to your consultation call means you can get your story in front of travel shoppers quicker!
Is there anything else I need to know?
While your storytelling specialist will take care of your initial setup with Vizlly, it’s important that you get to know Vizlly too.
- Activate your account. You should have received an email from us with your registration link. If you haven’t received it, please email firstname.lastname@example.org
- Get to know Vizlly. Take a tour and familiarize yourself with all the great things you can do with this system.
Don't have Professional Services, but want them? Contact your Success Coach today and he or she will be happy to help set you up!